120 Night Trial
Our 120 Night Trial starts on the date of arrival and once your order has been shipped to your address.
When you return the mattress, there is no need to place the mattress back into its original packaging. Due to the need for special machinery in order to repackage the mattress, we do not expect our customers to go through the hassle of repackaging.
To make a return request, send an email with your order number; an image of the mattress; and your reason for returning to firstname.lastname@example.org. We’ll arrange for your mattress to be picked up from your residence.
Once the mattress is returned, the refund will take 4-7 days to process. The refund will then be made directly back to your original payment method (usually via debit/credit card)
Not to worry, we will uphold our 120 Night Trial promise as long as the mattress is not extensively damaged and it is returned within 120 Nights. Please refer to our Terms and Conditions for more information.
No way! Every mattress is fresh out of the box. Our mattresses are packed into their boxes using specialized equipment and technology. Each returned mattress is either recycled, donated or refurbished.